Your Privacy Is Our Responsibility
Here you will find a full description of how your personal information is collected, stored, and protected on the bk99b platform.
Introduction and Applicability
bk99b is a trusted online gaming platform in Bangladesh. We believe that protecting the privacy of every user's personal information is one of our highest responsibilities. This Privacy Policy ("Policy") describes how bk99b collects your information, how it uses it, who it may share it with, and how it keeps it secure.
By browsing the bk99b.cam website, creating an account, or using any of our services, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact our support team directly.
bk99b is only for individuals aged 21 and above. We do not knowingly collect or process information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
What Information We Collect
bk99b only collects information that is necessary for the proper operation of our services. We maintain full transparency in how we collect information.
2.1 Information You Provide
Information you voluntarily provide when registering an account or using our services:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Bangladesh National Identity Card (NID) or passport number (for identity verification)
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
- Messages and information you provide when contacting support
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and operating system information
- Your activity on the platform — which pages you visited and how long you stayed
- Login time, date, and location (collected by technical means)
- Gaming history and transaction records
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from the following sources:
- Third-party identity verification services
- Payment processing companies (bKash, Nagad, Rocket, banks)
- Fraud prevention and security services
How We Use Your Information
bk99b uses your information only for legitimate and transparent purposes. We never use your information in an unethical manner or against your interests.
3.1 For Operating the Service
- Creating and managing your account
- Processing deposits and withdrawals
- Providing gaming services without interruption
- Delivering bonuses and promotional offers
- Managing the VIP program
3.2 For Security and Compliance
- Verifying the age and identity of account holders
- Preventing fraud, money laundering, and other illegal activities
- Ensuring account security
- Detecting and investigating suspicious activity
3.3 For Communication
- Sending important account notifications
- Sending transaction confirmation messages
- Responding to support requests
- Informing you about relevant offers with your consent
3.4 For Improvement
- Analyzing and improving platform performance
- Personalizing the user experience
- Resolving technical issues
- Analyzing user behavior to develop new features (anonymized)
Information Sharing and Disclosure Policy
bk99b never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Limited information may be shared with certain trusted third parties to ensure the smooth operation of our services — such as payment processing companies (bKash, Nagad, Rocket, banks), identity verification agencies, technology and infrastructure providers, and fraud prevention service providers. These organizations operate under our guidelines and may not use your information for their own purposes.
4.2 Legal Obligations
We may be legally required to disclose information in response to a lawful request from authorities under applicable laws or regulations of Bangladesh. In such cases we will disclose only the amount of information specified by law.
4.3 Business Changes
In the event of a merger, acquisition, or transfer of assets, user information may be transferred. In such cases we will notify you in advance, and the new entity will also be required to comply with this Privacy Policy.
- We do not sell your information to any advertising agency
- We do not share your information for third-party marketing without your consent
- We do not use your personal information for financial gain
- We do not use your information for irrelevant or unsolicited communications
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bk99b platform to ensure its functionality and to improve your experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — maintaining login sessions, verifying security, and saving your preferred language and settings. Disabling them will prevent the platform from working correctly.
5.2 Functionality Cookies
These cookies remember your previous preferences — such as your preferred game category and display settings — so that your experience is more personalized.
5.3 Analytics Cookies
These are used to analyze platform usage and identify opportunities for improvement. This information is generally processed anonymously. You have the option to disable these cookies from your browser settings.
You can delete cookies or stop accepting new cookies from your browser settings at any time. However, disabling essential cookies may cause some platform features to stop working correctly.
Data Security Measures
bk99b uses internationally recognized security technologies to protect your information. Our security systems are continuously monitored and upgraded.
- SSL/TLS Encryption: All information exchanged between you and our servers is protected using advanced SSL encryption technology.
- Data Encryption: Stored sensitive information, particularly financial information and identity document details, is kept in an encrypted state.
- Access Controls: Only authorized personnel have access to specific information, and every access is logged.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
- Two-Factor Authentication: Two-Factor Authentication is used to protect accounts.
- Fraud Monitoring: A 24/7 monitoring system is in place to automatically detect suspicious activity.
Although we strive to maintain the highest level of security, it is not possible to guarantee complete security when transmitting information over the internet. Therefore, keeping your account password confidential and not logging in from untrusted devices is your own responsibility.
Data Retention Period
bk99b does not retain your information longer than is necessary to fulfill the specific purpose for which it was collected.
- Active Account Information: All relevant information is retained for as long as the account remains active.
- Transaction Records: Financial transaction records are retained for the period required for legal and regulatory compliance.
- Closed Account Information: Even after an account is closed, certain information may be retained until applicable legal obligations have been met.
- Marketing Information: Information used for marketing purposes is deleted as soon as you withdraw your consent.
Even after a request to delete information, some data may be kept in secure storage for a further period due to legal obligations. However, during that time the information is not used in any service operation.
Your Rights
Every user of the bk99b platform has the following rights regarding their own information:
Right to Access
You may request at any time to find out what information we have stored about you.
Right to Correction
If any of your information is incorrect, you may request that it be corrected or updated.
Right to Deletion
In certain circumstances you may request that your information be deleted, subject to any applicable legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes, particularly in the case of marketing communications.
Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Restriction of Processing
In certain circumstances you may request that the processing of your information be temporarily suspended.
To exercise these rights, contact our support team directly via live chat or email. We will process your request within a reasonable time.
Third-Party Integrations and Services
The bk99b platform may have certain third-party systems integrated for payment processing and other services. These third parties have their own privacy policies, which are outside our control. You are advised to read the relevant third-party policies.
Particularly for payments, bKash, Nagad, and Rocket follow their own respective privacy policies, which can be found on their own platforms. Financial information sent through these payment companies is governed by their respective policies.
Policy Changes and Updates
We may update this Privacy Policy from time to time to keep pace with changes to our services or the legal environment. For any significant changes, we will inform you in the following ways:
- New policies will be published on this page and the "Last Updated" date will be changed
- For important changes, a notification will be sent to your registered email
- When logging into the platform, your consent to the new policy will be taken if required
If you continue using the platform after updated policies are published, you will be considered to have agreed to the new policy. For this reason, it is recommended that you review this page from time to time.
Contact us
If you have any questions, requests or complaints about this privacy policy, please contact us. bk99b's data protection team will carefully process all your requests.
Send any request related to data protection
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